At Dreamland Christmas Light Installation, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. We do not share your information with third parties, and it is used strictly to provide our services to you.
1. Information We Collect
We collect the following personal information:
- Contact Information: Name, phone number, email address, and physical address.
- Billing Information: Payment details and billing address (for processing payments).
- Communication Data: Information related to SMS or email communication with Dreamland Christmas Light Installation.
2. How We Use Your Information
Your information is collected and used only for the following purposes:
- To provide our professional Christmas light installation services.
- To send service-related updates, confirmations, and reminders via SMS or email.
- To process payments for services and provide receipts.
- To respond to your inquiries and customer support requests.
3. SMS Messaging and Compliance with A2P 10DLC
We use SMS text messaging to communicate essential updates such as appointment scheduling, estimates, and service reminders. To comply with A2P 10DLC regulations:
- Opt-In: By providing your phone number, you consent to receive SMS communications related to our services.
- Opt-Out: If you wish to stop receiving messages, you can reply “STOP” to any SMS or contact us directly. Opting out will discontinue all messaging from us, though we may still contact you for critical service-related updates.
- Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier’s plan.
4. No Sharing of Information
Your personal information is never sold, rented, or shared with third parties. It is used exclusively to provide the services you have requested from Dreamland Christmas Light Installation.
5. Data Security
We use reasonable safeguards to protect your personal information from unauthorized access or misuse. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Opting Out of Communications
Customers do not create accounts with us. If you no longer wish to receive any communications from Dreamland Christmas Light Installation, you can opt out by replying “STOP” to any SMS message, or by contacting us directly. Once you opt out, we will no longer send messages unless necessary to complete or address an ongoing service request.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect certain functionalities of the website.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Dreamland Christmas Light Installation
678-506-2984
DreamlandHomesLights@gmail.com